Is that email a scam?
Watch for urgent requests, unexpected attachments, and links that lead to unfamiliar sites. Open the company’s website yourself to verify a request. If you already shared banking information, call your bank immediately.
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Got a suspicious email?
Before clicking a link or opening an attachment, check the sender address and contact the company through a number or website you already know. If you entered a password, change it from the real website and turn on multifactor authentication.
Read the full checklist →The tech desk
Answers you can use
Printer showing “offline”?
Check power and the connection first. Restart the printer, then confirm that your computer has the correct printer selected and no stuck print jobs. Avoid removing drivers until you know which connection the printer uses.
Someone accessed your PC remotely?
Disconnect it from the internet, contact your bank from another device if financial information was involved, and change passwords from a trusted device. Have the computer inspected before using it for sensitive accounts again.
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